Frequently Asked Questions

On which days can we arrive?
Any day of the week: we do not have a set arrival or departure day, enabling you to make use of cheaper mid-week flights.

Do you allow dogs?
Yes, after consultation, however no aggressive or noisy dogs are welcome. There is a charge of 5 euros per night.

What linen is provided?
We provide sheets, duvet covers, pillows, tea towels, and bath towels, which are changed weekly. Pool/beach towels are not provided, but may be hired for a small charge.

Is the swimming pool heated?
No, but you can normally swim between April and October.

What is the pool depth?
The shallow end is about half a metre and the deep end two metres. The pool is 12 x 6 metres.

Swimming Pool Safety
The pool now has a security fence which is 1.2 meters high and has self-closing gates. It is designed to the latest security standards but parents are nevertheless reminded that they must be vigilant at all times.

What activities are there for children?
Swimming, mini golf (crazy golf), table tennis, football area, swings, slide, table football, boules and darts.
How far are the shops?
In Periana, 1.5 km away, there are supermarkets and other shops (baker, butcher and fishmongers). There is a major supermarket and other shops near Torre Del Mar.

Is there a doctor in Periana?
Yes there is a health centre in the Town Hall building and they will see visitors. EC residents should have their relevant documents with them, including a European Health Insurance Card. There is also a 24 hour medical centre at nearby Viñuela open every day.

Is there a chemist nearby?
Yes, opposite the Town Hall in Periana.

When are the shops open?
They are normally open Monday to Saturday, from 8.00 to 14.00h and then 17.00 to 20.00h. Closed Sunday. If you are arriving on a Sunday and would like us to prepare a “survival” pack please let us know. The restaurant is open on Sunday until 15.30h.

How many beds do the houses have?
The two-bedroom houses sleep four with the option of a sofa bed in the sitting room. We also have one two-bedroom house which sleeps five without a sofa bed, The one-bedroom houses sleep two but some have the option of using a sofa bed. There is an extra charge for sofa beds.

Do you have highchairs, stair gates and cots?
Yes, there is a highchair available in the restaurant and some available for guests to use in the houses. Some cots are also available. Stair gates are available where there are stairs, please check before booking.

At what time may we check in?
Check-in is after 16.00h and check-out before 12.00h. If the timing of your flight means that you arrive early we will always try to help if there is a house prepared, however at busy times this will not be possible. It is also why we need you to observe check-out times as we need time to clean and prepare for the next guests’ arrival.

Can we eat in the restaurant?
Yes, of course, and you will always be given priority when booking. The opening times are shown on the restaurant page.

Can we buy takeaway food and drink?
Yes, we will be happy to provide any items from the menu for you to consume in your house. We also offer special rates on wine to takeaway.

How is the kitchen equipped?
There is a Microwave oven, a two-burner stove, fridge, saucepans, crockery, cutlery and glassware. There are also smoke and carbon monoxide detectors in each kitchen.

Are there laundry facilities?
There is a washing machine for communal use and it costs 4€ per load .

Do the houses and restaurant have wheelchair access?
There is wheelchair access to the restaurant, but for the houses please check before booking.

Are children allowed in the restaurant?
Yes, of course children are welcome in the restaurant and there is a playroom inside and we also have a children’s menu.

What sort of heating is there in the houses?
For the winter months there is a wood-burning stove in the sitting room and an electric heater in the bedroom of each house. Some houses have reverse cycle air conditioning which provides either heating or cooling. Meter cards are available at a cost of 5€.

Is the water safe to drink?
We do not advise that you drink the water, it is more prudent to drink bottled water.

Additional Cantueso Cottage Images

click to enlarge